Open the shutters
You have started this
By 8:15
Done
Leave this step
I could not do this
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OneOps
Good morning
Staff on their own phone: manager approval is not available in this slice. Use the named outlet Kiosk or ask your duty manager for setup help. Staff may use their own phone when an authorised sign-in path is available.
1 of 12. Sign in
What you do: Use an available sign-in method.
What to notice: Signing in does not confirm you are at the cafe.
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Today
Ravi · Nanakramguda
Your steps today3 still to do
Open
Not you? Sign out.
2 of 12. Your home screen
What you do: Open the HARLEY'S app and sign in. Tap the "Your steps today" card.
What to notice: Your first name shows at the top. If it is not you, sign out.
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Sample step: your outlet’s real checklist goes here
Today's tasks
Nanakramguda · evening · 3 of 7 done
Open (3)
Check the walk-in fridge door sealClosing · due 22:00 · check the seal
Fridge 2 temperatureClosing · due 22:00 · enter °C
°C
Count the cash drawer with the managerClosing · due 22:30
Could not do (1)
—
Clean the oven traysCannot: Machine broken
Finished today (3)
✓
Wipe the display counterDone
✓
Restock paper bagsDone
✓
Fridge 1 temperatureReading saved
App not working? Tell your manager.
3 of 12. My tasks
What you do: Find your open work above Finished today. Open Needs you for the pilot’s Your steps today card.
What to notice: This is the existing task list; the pilot steps appear separately in Your steps today.
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Ask Sita to confirm you are here
4 of 12. Check in at work
What you do: Tap Check in. Then ask your shift manager to confirm you are here.
What to notice: Your steps stay locked until a shift manager confirms you are at the cafe.
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Waiting for your shift manager to confirm
Request sentYour shift manager sees it under Approvals
Refresh
5 of 12. Waiting for your shift manager
What you do: Wait a moment. Tell your shift manager you sent the request. Tap Refresh.
What to notice: You only do this once per shift. The request runs out after a while: ask again if it does.
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Your steps today
Sample step: your outlet's real checklist goes here
OpeningBy 8:00Ready to start
Open the shuttersBy 8:15Done
Count the cash floatBy 8:30Ready to start
6 of 12. Your steps list
What you do: Pick a step that is Ready to start.
What to notice: Each step shows a time (By ...) and a state in words: Ready to start, In progress, Done, Done, late.
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Sample step: your outlet’s real checklist goes here
7 of 12. Do one step
What you do: Tap Start this step. When you finish, tap Done.
What to notice: No PIN for normal steps. Only the cash count asks for your PIN.
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Sample step: your outlet's real checklist goes here
Sent. Thank you.
Open the shuttersDone
A step only counts when you see "Sent". Nothing else counts.
8 of 12. Sent: now it counts
What you do: Wait for the message "Sent. Thank you."
What to notice: Nothing counts until the app says it was received.
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Sample step: your outlet's real checklist goes here
Saved on this phone, not sent
Send now
Saved on this phone, not sent. Send when you are back online.
9 of 12. No signal? Save on the phone
What you do: If you have no signal, the step is only a draft on your phone. Tap Send now when you are back online.
What to notice: A draft does not count. A late step still counts, and is marked Done, late.
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Sample step: your outlet's real checklist goes here
Count the cash floatDone, late
Late steps still count. They are marked Done, late.
Cannot do it? Choose why: Equipment is not working, No stock, No time, Not needed today, Something else. Then tap "Tell my manager".
10 of 12. Late, or could not do
What you do: Do a late step anyway. If you cannot do one, tell your manager and give a reason.
What to notice: A message to your manager is queued.
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Checked in · 07:10
11 of 12. Check out
What you do: Tap Check out when you leave.
What to notice: Checkout does not finish your open steps. Offer a handover first when needed.
12 of 12. Now try it for real
Open test script C1 and follow it on your phone.
Open test script C1Tick PASS or FAIL for each lineIf something looks wrong, tell your Outlet manager or use Feedback.