🏖 Silent Day Active (SILENT-DAY-7 Store Bypass): Manager notified in Alerts · All store alerts bypassing off-duty staff directly to Manager.
🔔 2-Stage CX Escalation Chain (SILENT-DAY-8): CX Head (Silent Day) → Routes to CX Delegate (Config EA) → If Delegate Does Not Act Within SLA (15m/30m) → Auto-Escalates Directly to CEO (
/ceo).
PART 1 · EXECUTIVE SUMMARY (FIRST 0.5 PAGE — ABOVE THE FOLD)
PACK B4 · TESTING, CI/CD CONFORMANCE, VISUAL GATES & UAT CERTIFICATION
Testing & CI/CD Conformance (TC-1..14), Negative Scope Matrix (Overlap #6), 6-Viewport Visual Gates (G1..G15) & UAT Gate (T2-6, A555) (PACK B4 · TC-1..14 · G1..G15 (O-042/O-044) · PM-10 · UAT-17 · T2-6 (R0..R13, C1..C6) · A555 (9 PILOT BUGS) · BUILD-ONCE OVERLAP #6)
1. What We Are Building & Why
- Mechanical
T0Classification, 6-Reader Conformance & Build-Once Negative Scope Matrix (TC-1..TC-5,UAT-17, Overlap #6 Owner):STAFF-PATH-FILES.txt(~130 globs) backed by an AST route-decorator scanner (staff_path_coverage_audit) so no new staff route can escapeT0. Runs 6-Readeraccess.for(user)conformance across all roles inroles, owns the single Negative Scope Matrix (TC-4) +UAT-17zero-scope canary, and verifies07:00/19:00 ISTshift boundary resets (TC-5). - 6-Viewport Real-Pointer Visual Gate & Nightly Shopfloor Device Farm (
TC-6..8,G1..G15,O-042/O-044): Verifies all 15 golden journeys (G1..G15) across1440px, 1024px, 768px, 390px, 360px, 320pxon Chromium and WebKit-mobile using real-pointerelementFromPoint(cx, cy)hit-target checks andscrollWidth ≤ clientWidthoverflow guards, plus nightly real-device runs on Indian budget Android models (Realme / Vivo / Redmi). - Composite-SHA Verdict, Restore-Time PII Scrubber, Fail-First Bugfixes & Role UAT (
TC-9..14,PM-10,T2-6,A555): Pinsgate_verdicttocomposite_sha = sha256(code_sha || fixture_tree_sha || browser_bundle_sha || viewport_matrix_sha)(TC-9); enforcesverify_nonprod_pii_zero()+ restore-time event triggerfn_scrub_on_restore()(PM-10); requiresbugfix_regression_proofon all 9A555pilot bugs (includingBO-STAGING-BANNER-COLOURLegacy Staging Banner Colour); and certifiesR0..R13/C1..C6withprimary_reporter + backup_reporterretest.
2. Personas & Access Scope
- CI/CD Pipeline & Release Engineering: Blocks any PR merge or staging/production deploy lacking a matching
composite_shaingate_verdictand a signedrelease_recordsentry (TC-13). - 14 UAT Role Personas (
R0..R13) & Pilot Bug Reporters: Execute role-by-role certification scripts (C1..C6) and sign off bug retests viaprimary_reporteror declaredbackup_reporter. - All Feature Modules (Overlap #6 Consumers): Reuse the single
TC-4Negative Scope Matrix instead of maintaining duplicate cross-tenant test tables.
3. Right-Side Stage-Aware Owner Sign-Off Box
- Approve
TC-1..5AST-Audited T0 Classification, 6-Reader Harness & Overlap #6 Negative Scope Matrix (TC-4 / UAT-17): Zero un-classified staff routes and zero cross-outlet row leaks. - Approve
TC-6..9&G1..G156-Viewport Real-Pointer Gate + Composite-SHA Verdict: PlaywrightelementFromPointacross1440..320px, nightlyRealme/Vivo/Redmidevice farm, and composite SHA pinning code + fixtures + browsers. - Approve
TC-10..14,PM-10,T2-6 (R0..R13)&A555Pilot Freeze: Restore-time non-prod PII scrubber, fail-firstbugfix_regression_prooffor all 9 open pilot bugs (incl. Legacy Staging Banner Colour), and Reporter-Must-Retest with backup.
PART 2 · FULL GROOMED BACKLOG, DOMAIN OBJECTS, INDUSTRY RESEARCH & PEER REVIEW (1.5 PAGES)
Zero Orphans · Domain Handshakes · State Machines · Claude Opus 4.7 Max + Codex Astra Extra High Verdict
2A. Core User Journeys & Groomed Functional Intake Rules
| Journey / Capability | Persona & Trigger | System Action & Hard Gate Rule |
|---|---|---|
| TC-J01 (TC-1..5, UAT-17) · PR T0 Classification & Negative Scope Matrix Gate | Developer opens PR touching a staff route or API reader | AST scanner verifies all route files match STAFF-PATH-FILES.txt (staff_path_coverage_audit). Runs 6-Reader conformance + TC-4 Negative Scope Matrix + UAT-17 zero-scope canary + TC-5 07:00/19:00 IST shift gate. |
| TC-J02 (TC-6..9, G1..G15) · 6-Viewport elementFromPoint & Composite-SHA Signing | CI runs G1..G15 visual suite across 1440/1024/768/390/360/320px | Asserts every primary CTA is the top-most hit target via elementFromPoint and zero horizontal overflow occurs at 320px. Writes signed composite_sha row into gate_verdict. |
| TC-J03 (TC-14, T2-6, A555) · Fail-First Bugfix Proof & Reporter-Must-Retest Closure | Engineer fixes one of the 9 A555 pilot bugs (e.g. BO-STAGING-BANNER-COLOUR) | Records repro_scenario_sha failing on failing_commit_sha and passing on fix_commit_sha in bugfix_regression_proof. Ticket closes only when primary_reporter (or backup_reporter) marks VERIFIED_FIXED. |
2B. Underlying Domain Objects & Cross-Module Handshake
Domain Object (Table / View) |
PK & Tenant Scope | Core Attributes & Constraints | Cross-Object Handshake |
|---|---|---|---|
staff_path_coverage_audit & conformance_reader (TC-1..4) | commit_sha (PK) / reader_code (PK) | Verifies 0 unmatched AST route candidates outside STAFF-PATH-FILES.txt and ensures every role in roles table has an active conformance reader. | Prevents new staff routes or new roles from silently bypassing T0 RBAC gates. |
gate_verdict (TC-9, G1..G15) | id (PK), composite_sha (UNIQUE) | Generated sha256(code_sha || fixture_tree_sha || browser_bundle_sha || viewport_matrix_sha); requires g1_g15_passed = 15 and negative_scope_passed = TRUE. | Prevents stale fixture trees or browser updates from masquerading as a valid green build. |
bugfix_regression_proof (TC-14, A555) | bug_code (PK) | Stores repro_scenario_sha, failing_commit_sha, failing_test_id, fix_commit_sha with CHECK (fix_commit_sha <> failing_commit_sha). | Guarantees every bugfix (including all 9 A555 pilot bugs) has a genuine fail-first regression test. |
uat_report (T2-6 R0..R13, C1..C6) | id (PK), role_code, script_code | Enforces primary_reporter <> backup_reporter and requires retested_by IN (primary_reporter, backup_reporter) before VERIFIED_FIXED. | Enforces Reporter-Must-Retest without deadlocking if the primary reporter is on leave. |
2C. State Machines & Operational Scale Guardrails
CI/CD Composite Gate State Machine (TC-1..13)
AST_GLOB_AUDIT → 6_READER_AND_TC4_NEGATIVE_SCOPE → G1_G15_6_VIEWPORT_POINTER_GATE → COMPOSITE_SHA_SIGNED → RELEASE_RECORD_ISSUED.Fail-First Bug Lifecycle (TC-14, A555)
BUG_REPORTED → FAILING_TEST_COMMITTED (failing_commit_sha) → FIX_COMMITTED (fix_commit_sha) → PENDING_REPORTER_RETEST → VERIFIED_FIXED.Non-Prod PII Zero Defense-in-Depth (PM-10)
At DB create/restore:
fn_scrub_on_restore() immediately nulls customer/worker PII on non-prod DBs → CI & nightly cron: verify_nonprod_pii_zero() asserts 0 leaks.A555 Pilot Freeze Handover Gate
Requires all 9 open pilot bugs resolved with
bugfix_regression_proof, all 14 R0..R13 role scripts certified, and composite gate_verdict green.2D. Global F&B / Patisserie / Enterprise Industry Benchmarks (300–1,000+ Stores) & Hostile Peer Review Verdict
| Global Industry Benchmark / Peer Reviewer | Standard / Gate Adopted | How Harley's Operations Platform (HOP) Enforces It |
|---|---|---|
| Stripe & Adyen Declarative Tenant Isolation (TC-4 Overlap #6) | Single Negative Scope Matrix + Zero-Scope Canary | Runs UAT-17 zero-scope canary and cross-outlet negative assertions on every commit so tenant bleed is structurally impossible. |
| Toast & Square Shopfloor Hardware Viewport Testing (G1..G15) | 320px–1440px elementFromPoint + Budget Android Farm | Tests real pointer hit-targets across 6 viewports plus nightly Realme/Vivo/Redmi devices with OS font-scaling enabled. |
| Claude Opus 4.7 Max & Codex Astra Extra High Peer Review | AST Glob Proof + Composite SHA + Restore-Time PII Scrubber | Folds in all hostile review fixes (/tmp/peer_review_pack_b1_b6.txt): AST route audit on STAFF-PATH-FILES.txt, composite SHA pinning fixtures/browsers, restore-time PII scrubbing trigger, and backup reporter fallback. |
2F. Universal HOP Nudge & Accountability Framework Compliance Contract (acct-* / O-022 / O-045)
| HOP Accountability Pillar | Constitutional Rule (acct-* / O-022 / O-045) |
How Every Checklist & Gate in This Module Enforces It |
|---|---|---|
1. Single Named Accountable Owner (person_id) |
Zero shared role/committee ownership (NOT NULL REFERENCES hop.people) |
Every stage gate, sync quarantine alert, checklist item, and reconciliation discrepancy binds to exactly 1 named human (person_id) who signs with their 4-digit User PIN (O-022). |
| 2. Deterministic Escalation Ladder & Timers | Named Owner (T-24h) → HOP Nudge #1 + Shift/Store Mgr (T-6h / +15m) → HOP Nudge #2 + Cluster Mgr (T-2h / +30m) → City/COO/CFO Hard Gate Lock (T-0) |
Persists durable WhatsApp + in-app delivery receipts in accountability_nudges; automatically freezes the downstream gate (LOCKED_NOT_ENABLED / GATE_BLOCKED) at T-0. |
| 3. M3 Independent 2nd-Person Verification | ✓ Confirm = I checked the work (verified_by_id != completed_by_id) vs ↩ Return for correction |
Database CHECK (m3_verified_by_id <> m3_completed_by_id) prevents self-verification; selecting ↩ Return requires a mandatory reason, increments revision_count++, and fires an instant re-nudge. |
4. Structured ✕ Cannot 6-Reason Chips + Upstream Re-Routing |
CK Crate Short · Cold-Chain Excursion · Packaging Missing · POS SKU Missing · Equipment Down · Staff Shortage |
Selecting a ✕ Cannot chip + 1 evidence photo records an immutable BLOCKED receipt for the store and automatically transfers accountability + HOP Nudge upstream to the L3 CK, L4 Logistics, L5 POS, or Procurement/MEP Named Owner. |
5. Snooze Cap (Max 2) & O-045 Evidence Proportionality |
snooze_count ≤ 2 (+15m then +30m) + End-of-Sequence Checklist Proof (SK-16) |
Hard-caps snoozes at 2 before escalating to Cluster Manager; routine checklists use 1-tap ticks + ONE end-of-sequence summary photo, restricting selfies + 4-digit PIN strictly to Critical/M3, Repair Closure, and Attendance/Spot Audits. |
PART 3 · GLOSSARY, SCHEMA DDL & CORPUS APPENDIX (COLLAPSIBLE)
Reference Definitions, PostgreSQL DDL & Groomed Backlog Traceability Live Here
📖 3A. Domain Glossary & Canonical Definitions
| Term / Code | Canonical Definition in Harley's Operations Platform (HOP) |
|---|---|
| Negative Scope Matrix (TC-4, Overlap #6) | Single canonical test matrix proving what each role is forbidden to read or mutate across outlets, clusters, cities, and departments. |
| Composite SHA Verdict (TC-9) | SHA-256 hash combining code, test fixtures, browser bundle, and viewport matrix so out-of-band fixture edits invalidate cached verdicts. |
| Fail-First Regression Proof (TC-14) | Database-recorded proof that a bug's exact reproduction test failed before the fix commit and passed on the fix commit. |
| Legacy Staging Banner Colour (BO-STAGING-BANNER-COLOUR) | Pilot bug replacing the low-contrast legacy staging banner colour with high-visibility Amber/Crimson environment warning stripes. |
🗄️ 3B. PostgreSQL Schema DDL & Integrity Constraints
-- PACK B4 DDL: AST GLOB AUDIT, COMPOSITE-SHA VERDICT, FAIL-FIRST & UAT GATE
CREATE EXTENSION IF NOT EXISTS pgcrypto;
CREATE TABLE IF NOT EXISTS staff_path_coverage_audit (
commit_sha BYTEA PRIMARY KEY,
globs_count INTEGER NOT NULL CHECK (globs_count >= 130),
candidate_files JSONB NOT NULL,
unmatched_candidates JSONB NOT NULL,
CHECK (jsonb_array_length(unmatched_candidates) = 0)
);
CREATE TABLE IF NOT EXISTS gate_verdict (
id BIGSERIAL PRIMARY KEY,
code_sha BYTEA NOT NULL,
fixture_tree_sha BYTEA NOT NULL,
browser_bundle_sha BYTEA NOT NULL,
viewport_matrix_sha BYTEA NOT NULL,
composite_sha BYTEA GENERATED ALWAYS AS (
digest(code_sha || fixture_tree_sha || browser_bundle_sha || viewport_matrix_sha, 'sha256')
) STORED UNIQUE,
g1_g15_passed SMALLINT NOT NULL CHECK (g1_g15_passed = 15),
negative_scope_passed BOOLEAN NOT NULL CHECK (negative_scope_passed = TRUE),
nonprod_pii_zero BOOLEAN NOT NULL CHECK (nonprod_pii_zero = TRUE),
signed_at TIMESTAMPTZ NOT NULL DEFAULT NOW()
);
CREATE TABLE IF NOT EXISTS bugfix_regression_proof (
bug_code VARCHAR(40) PRIMARY KEY,
repro_scenario_sha BYTEA NOT NULL,
failing_commit_sha BYTEA NOT NULL,
failing_test_id VARCHAR(160) NOT NULL,
fix_commit_sha BYTEA NOT NULL,
CHECK (fix_commit_sha <> failing_commit_sha)
);
CREATE TABLE IF NOT EXISTS uat_report (
id BIGSERIAL PRIMARY KEY,
role_code VARCHAR(32) NOT NULL,
script_code VARCHAR(16) NOT NULL,
bug_code VARCHAR(40) REFERENCES bugfix_regression_proof(bug_code),
primary_reporter BIGINT NOT NULL REFERENCES users(id),
backup_reporter BIGINT NOT NULL REFERENCES users(id),
retested_by BIGINT REFERENCES users(id),
retest_status VARCHAR(24) NOT NULL DEFAULT 'OPEN'
CHECK (retest_status IN ('OPEN', 'PENDING_REPORTER_RETEST', 'VERIFIED_FIXED', 'REOPENED')),
CHECK (backup_reporter <> primary_reporter),
CHECK (retest_status <> 'VERIFIED_FIXED' OR retested_by IN (primary_reporter, backup_reporter))
);
📂 3C. Source Corpus Mapping & Groomed Backlog Verification Evidence
| Source Folder / Artifact | Groomed Item IDs (Zero Orphans) | Target Domain Object | Status |
|---|---|---|---|
owner-packages-1925/pkg1 / 03-BUILD-LIST.md | TC-1..TC-14, G1..G15 (O-042/O-044), PM-10, UAT-17 (Overlap #6) | staff_path_coverage_audit, gate_verdict, bugfix_regression_proof | 100% GROOMED & MAPPED |
CONTRACT-T2-6-SUCCESS-ENABLEMENT-TELEMETRY.md | T2-6 Role-by-Role UAT (R0..R13, C1..C6), Reporter-Must-Retest | uat_report, conformance_reader | 100% GROOMED & MAPPED |
02-BUILT-AND-BACKLOG.md (A555) | 9 Open Pilot Bug Rows (BUG-01..BUG-09 incl. BO-STAGING-BANNER-COLOUR Legacy Staging Banner Colour) | bugfix_regression_proof, signed release_records | 100% GROOMED & MAPPED |
Adversarial Peer-Review Evidence: Verified via headless Claude Opus 4.7 Max and Codex Astra Extra High hostile architecture review (persisted in /tmp/peer_review_pack_b1_b6.txt); 100% of backlog IDs mapped with zero orphans.

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