🏖 Silent Day Active (SILENT-DAY-7 Store Bypass): Manager notified in Alerts · All store alerts bypassing off-duty staff directly to Manager.
🔔 2-Stage CX Escalation Chain (SILENT-DAY-8): CX Head (Silent Day) → Routes to CX Delegate (Config EA) → If Delegate Does Not Act Within SLA (15m/30m) → Auto-Escalates Directly to CEO (
/ceo).Department Config Lead Workspace (MANAGEMENT)
Use Edit person to update your department’s people and permitted roles. You cannot grant roles to yourself. Ask an Admin for access changes you cannot make.
Accountability & Nudge Framework Configuration
Evidence rules, escalation timers and WhatsApp nudge policy for every outlet.
Department People (MANAGEMENT · 3)
| Code | Name | Section | Outlet | Role | Status | Action |
|---|---|---|---|---|---|---|
H-000109 | Super Admin You (Cannot self-grant) | MANAGEMENT (MANAGEMENT) | No outlet assigned | Admin | ● Active | Edit person |
H-000110 | Jay | MANAGEMENT (MANAGEMENT) | Harley's - HYD - Nanakramguda | Cluster Manager | ● Active | Edit person |
H-000158 | Super Admin 2 | MANAGEMENT (MANAGEMENT) | No outlet assigned | Admin | ● Active | Edit person |
Outlet Configuration Fields
O(1) Bitmask Authorization, 4-Tier Access Matrix & Departmental EA Delegate Mode
Pre-compiled 64-bit permission bitmask envelope (0xFFFFFFFF · Keyed by (person_id, acl_epoch=1) · Evaluated in 0.013ms with 0 SQL queries).
Employee Payroll CTC & Bank Account (39 Blocked HR Columns)
REDACTED · DPDP Shield (₹••,••,•••)
HR Statutory Payroll System Only (Never Stored in Non-Prod)
Corporate Store Lease Rent & Revenue-Share Escalation Clause
REDACTED · CFO/Legal Vault Only (₹•,••,•••/mo)
Super Admin (CFO) & Legal Principal Only (Masked for EA Delegate)
Unannounced Mystery Shopper & Blind Cash Drop Schedule Dates
REDACTED · Blind-Audit Lock (2026-10-••)
Super Admin & Audit Engine Only (Masked for Store/EA)
1. 4-Tier Access Control Matrix (9 Apps → Modules → Features → Field Redaction Shield)
| App Tier | Module Scope | Compiled Bitmask Gate | Field Redaction Shield |
|---|---|---|---|
| App 1 · Ground Kiosk & MyTasks (/tasks) | Check-In, SOP Sequence, Self-Tasks & Team Delegation | BIT_APP_TASKS_KIOSK (0x001) | Zero Rupee (₹) Figures; 4-Digit PIN Hash Never Exposed |
| App 2 · OneOps Manager Lounge (/manager) | Needs You Queue, Peer Evidence Verify, Shift Timings | BIT_APP_LOUNGE_NEEDS (0x002) | Crew Blocked (303 Redirect); Kiosk PIN Reset Masked |
| App 3 · 8-Section Outlet Summary (/outlets/:code) | AI Summary (k>=3), People, Checks, Stock-Outs, Top-20, Sales | BIT_APP_OUTLET_SUMMARY (0x004) | Section G Sales INR Stripped on mode=kiosk & role=shift_lead |
| App 4 · People Master & Presence Radar (/admin/people/presence) | Roster, Skill Passport, Inter-Outlet Loans (BS-04) | BIT_APP_PEOPLE_PRESENCE (0x008) | 39 HR Payroll/CTC/Aadhaar/PAN Columns Stripped at Ingest |
| App 5 · Compliance & Legal Vault (/compliance) | FSSAI, Fire NOC, Trade Licence, 1-Tap Inspector Mode | BIT_APP_COMPLIANCE_VAULT (0x010) | Corporate Lease Rent Masked for EA; S3 Virus Scan Gate (Gap C) |
| App 6 · Projects, Assets & Maintenance (/projects, /admin/assets) | 5-Gate Fit-Out Blueprint, HRL-AST QR Register, AMC SLA | BIT_APP_PROJECTS_ASSETS (0x020) | Landlord Capex Commercials Masked for Store/EA |
| App 7 · 7-Stage NPL Launch Engine (/npl) | Stage Gates 1-7, Kiosk Cert, 30-Day Post-Launch Monitor | BIT_APP_NPL_LAUNCH (0x040) | Proprietary Recipe Formula Weights Restricted to QA/CPU |
| App 8 · Enterprise Audits & Manager Visits (/audits) | 2-3/Day Visit Quota, 100% Weekly Coverage, Blind Cash/Stock | BIT_APP_AUDITS_VISITS (0x080) | POS Expected Cash & Mystery Shopper Dates Hidden Before Entry |
| App 9 · CXO MIS, Switches & Super Admin (/mis, /admin, /config) | 4-Level Rollup, EA Delegate Config, Feature Flag Matrix | BIT_APP_MIS_GOV_ADMIN (0x100) | Kill-Switch & Super-Only Flags Locked to Super Admin (3 Max) |
2. Tamper-Evident Dual-Attribution Audit Log (Actor: Config EA + Principal: Dept Head + SHA-256 Chain)
| Audit Seq & Timestamp | Dual Attribution (Actor: Config EA + Principal: Dept Head) | Configuration Mutation & Redaction Shield | Tamper-Evident SHA-256 Chain |
|---|---|---|---|
| AUD-EA-001 2026-10-22T09:12:04Z | Config EA · Meera Nair (config_lead · H-000106) Principal: Vikram Sethi (QA & Food Safety Head · H-000103) | Updated Cold-Chain Chiller Warning Threshold (+4.5C -> +4.0C) Mystery Shopper Dates & Payroll CTC Masked | SHA-256: 97fa0b8baf5faf54...Prev: 000000000000... |
| AUD-EA-002 2026-10-22T10:05:19Z | Config EA · Meera Nair (config_lead · H-000106) Principal: Arjun Kapoor (Projects & Fit-Out Head · H-000105) | Published Gate-4 MEP Snag Checklist Template v2.4 for Gachibowli Store Corporate Lease Rent & Capex Commercials Masked | SHA-256: fa91e7be1d035844...Prev: 97fa0b8baf5f... |
| AUD-EA-003 2026-10-22T11:18:42Z | Config EA · Meera Nair (config_lead · H-000106) Principal: Ananya Reddy (Operations & Cluster Head · H-000102) | Configured 09:00 IST Morning Spot-Audit Route Nudge for Outlets >=5d Unvisited Blind Cash POS Expected Float Masked | SHA-256: a2fd6cb5118a902c...Prev: fa91e7be1d03... |

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