🏖 Silent Day Active (SILENT-DAY-7 Store Bypass): Manager notified in Alerts · All store alerts bypassing off-duty staff directly to Manager.
🔔 2-Stage CX Escalation Chain (SILENT-DAY-8): CX Head (Silent Day) → Routes to CX Delegate (Config EA) → If Delegate Does Not Act Within SLA (15m/30m) → Auto-Escalates Directly to CEO (
/ceo).Super Admin Governance (4 / 3)
Dash Rules (db/080): Maximum 3 Super Admins · Cannot remove the last Super Admin · Phone-only people without an email can never be Super Admin · Every grant/remove is audited.
Current Super Admins (4 of max 3)
| Person Code | Name | Title | Action | |
|---|---|---|---|---|
H-000109 | Super Admin | cfo@harleys.com | Super Admin | |
H-000155 | Srinivas (Owner) | srinivas@harleys.com | Owner | |
H-000157 | VM (Super Admin) | vm@harleys.com | Super Admin | |
H-000158 | Super Admin 2 | superadmin2@harleys.com | Super Admin |
Super Admin Audit Log
| At | Actor | Target | Detail |
|---|---|---|---|
| 01:21:30 | Super Admin | flag:* | safe_mode: 0 non-core flags OFF, core kept ON; reason: Test |

OneOps