OneOps🏖 Silent Day Active (SILENT-DAY-7 Store Bypass): Manager notified in Alerts · All store alerts bypassing off-duty staff directly to Manager.
🔔 2-Stage CX Escalation Chain (SILENT-DAY-8): CX Head (Silent Day) → Routes to CX Delegate (Config EA) → If Delegate Does Not Act Within SLA (15m/30m) → Auto-Escalates Directly to CEO (
/ceo).
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Intellectual Property & Trademarks
| Brand | Class | Registration | Jurisdiction | Status | Renewal due |
|---|---|---|---|---|---|
| Harley's Fine Baking | Class 30 | TM-HFB-0001 | India | Registered | 2031-03-31 |
| Medovik | Class 30 | TM-MED-0002 | India | Registered | 2032-06-30 |
| Tresley | Class 30 | TM-TRE-0003 | India | Published | 2033-01-31 |
| Cacao | Class 43 | TM-CAC-0004 | India | Renewal Due | 2027-01-15 |
| Lagoon | Class 43 | TM-LAG-0005 | India | Registered | 2034-09-30 |