OneOps
1. 🍰 FOH Patisserie Counter
98.2% Score
418 Orders today · Dine-In 54% · Takeaway 12% · Aggregators 34%. Zero guest queues.
9 FOH Staff On Floor
Sales →
🏖 Silent Day Active (SILENT-DAY-7 Store Bypass): Manager notified in Alerts · All store alerts bypassing off-duty staff directly to Manager.
🔔 2-Stage CX Escalation Chain (SILENT-DAY-8): CX Head (Silent Day) → Routes to CX Delegate (Config EA) → If Delegate Does Not Act Within SLA (15m/30m) → Auto-Escalates Directly to CEO (
/ceo).
Showing: Today · Hyderabad · Dine-In Flagship · 🔒 Fixed by page · Harleys
🔒 Kiosk Manager View (Shared Screen Safe Mode · R2 PIN Gate Verified)
Section G (Sales & Revenue INR figures) is stripped server-side. Auto-locks after 60s idle.
NAN
Financial District Flagship (Nanakramguda)
Dine-In Flagship Kiosk: ONLINE · 8s ago
City: Hyderabad · Phone (OS-6): +91 40 6789 1001 ·
Cluster Lead: Ananya Reddy (Cluster Lead) · Manager on Duty: Rohan Varma (Shift Mgr)
96.4%
VITALITY
HARLEY'S ATELIER · STORE VITALITY RADAR
Financial District Flagship (Nanakramguda) · Vitality Matrix
● Vitality 96.4%
● Staff 18/19
● Cold-Chain 4/4 Chillers OK
🍰 FOH PATISSERIE
98.2% · 418 Orders
🥖 BOH COLD-CHAIN
2°C–4°C · 4 Chillers
📍 WALK-THROUGH
Today 16:30 · 98.5%
👥 ROSTER ADHERENCE
18/19 · 1 JUB Loan
2. 🥖 BOH Production & Cold-Chain
4/4 Chillers OK
Telemetry:
2.8°C–4.1°C. 6 Chefs on duty. Medovik 2.0 batch #44 certified. 2 low-stock SKUs replenished at 16:30.
96.4% Cover
Stock →
3. 🛡️ Quality & Walk-Through Cadence
Visited Today
Physical visit completed today 16:30 IST by Ananya Reddy (Cluster Lead). Score 98.5% (A+). 3 audit photos verified.
Fire NOC in 18d
Audit →
4. 👥 Crew Presence & Follow-Through
18/19 On Shift
17 On-Time, 1 Minor Late, 1 Inter-Store Commis Loan (
JUB → NAN). 88.9% Nudges Acted On today. Zero fake-GPS check-ins.
All 19 PIN-Ready
People →
Section A — AI Summary: What Needs Attention Right Now
k ≥ 3 Privacy Floor · Slot-VerifiedACTIONNAN Fire Safety NOC expires in 18 days (1 expiring licence) — renewal application ready in Compliance Vault.Open →
ACTION2 items stocked out (Saffron Tres Leches Tub, Sugar-Free Medovik Mini) — kitchen replenish batch due 16:30.Open →
ON TRACK18/19 shift staff signed in; 4/4 cold-chain chiller probes within +2°C..+4°C target.Open →
Section B — People Today
Presence Radar →On Shift Now
18 / 19
FOH 9/10 · BOH 6/6 · PIN Ready 19
Punctuality & Loans (BS-04)
17 On-Time
1 Not Checked In · 1 Loan (JUB→NAN · City Head Notified)
Section C — Checks & Cold-Chain Today
Outlet Tasks →FOH / BOH Checklists
25 / 28
24 On-Time · 1 Late · 1 Cannot
Cold-Chain Probes
4 / 4 OK
1 Open Escalation · 1 Return Note
Section D — Stock-Outs & Central Store Cover
96.4% Cover (CPU Evening Van Dispatch 16:30) · read: true| SKU Code | Item | Status | Since | Replenish ETA | NPL Track |
|---|---|---|---|---|---|
SKU-MED-SFL | Sugar-Free Medovik Mini | Stocked Out | 13:15 IST | 16:30 Batch | Active Core |
SKU-TRL-SAF | Saffron Tres Leches Tub | Stocked Out | 14:05 IST | 17:00 Transfer | Festive Hero |
SKU-HZL-ENT | Belgian Hazelnut Entremet | Low Stock (3 left) | 15:10 IST | In Production | NPL Stage 6 |
Section E — Top 20 & Watch Items (Watermark: 2026-10-19)
Published Watermark Locked · Monday-Morning Safe| Rank | Item Name | Category | Units Sold | Availability | Waste % |
|---|---|---|---|---|---|
| #1 | Classic Medovik Slice | Signature Honey Cake | 142 | In Stock (98%) | 1.1% |
| #2 | Russian Honey Cake 500g | Whole Celebrations | 48 | In Stock (100%) | 0.8% |
| #3 | Belgian Hazelnut Entremet | NPL Launch Tracked | 64 | Low Stock (3 left) | 1.4% |
| #4 | Saffron Tres Leches Tub | Milk Cakes | 79 | Stocked Out | 0.5% |
| #5 | Artisan Sourdough Croissant | Viennoiserie | 95 | In Stock (96%) | 2.0% |
Section F — Compliance Licences
Statutory Status
6 Valid
1 Expiring · 0 Expired · 0 Missing
Next Renewal Action
Fire Safety NOC & Extinguisher Certificate (18 days left)
Masked Reg: 136230••••8912
Section H — Alerts & Nudges Acted On % (OV-6)
OneOps Lounge →Team Follow-Through (A3)
88.9% Today
7-Day Aggregate: 92.4% · No Individual Stack-Ranking
Open / Escalated
2 Open
5 Closed · Median ack 6 mins
Section I — 📍 Manager Physical Visits & Spot-Audit Summary (Weekly 100% Coverage Gate · Spot-Audit History)
✓ Covered This Week (Visited 2h ago (Today 10:40 IST · 26m on-site) by Vikram · Cluster Manager)
Latest Physical Visit Score: 94% ·
FOH Showcase: 96% ·
BOH Cold-Chain: 94% ·
Crew Grooming: 92% ·
Blind Cash/Stock: 94% ·
Open CAPAs: 1
📍 Check In & Start Outlet Quick Review Now →
Coaching & Store Walk Note: FOH Medovik showcase spotless; Chiller #2 gasket CAPA tracked; evening rush prep verified.
Mandatory Audit Photo Gallery:
📷 FOH Pastry Case (10:42)📷 Chiller #1 +3.2°C (10:45)📷 Vikram Check-In Selfie