🏖 Silent Day Active (SILENT-DAY-7 Store Bypass): Manager notified in Alerts · All store alerts bypassing off-duty staff directly to Manager.
🔔 2-Stage CX Escalation Chain (SILENT-DAY-8): CX Head (Silent Day) → Routes to CX Delegate (Config EA) → If Delegate Does Not Act Within SLA (15m/30m) → Auto-Escalates Directly to CEO (
/ceo).
Showing: Today · All cities · All types · All outlets (29) · All brands
People & Outlet Access (Unified Screen)
One Person = One Row + One Role & Scope Assignment · Single-Trip Onboarding · Duplicate Guard · Offboarding with Ended Assignments
Open 4-Digit User PIN Reset Requests
PIN Rules (21 Oct 2026): User PIN is 4 digits (Outlet Kiosk PIN is 6 digits). First-time people have no PIN. A Manager or Admin sets a user's 4-digit PIN only against an open reset request made by that user at the kiosk.
| Person Code | Name | Section | Outlet | Requested At | Fulfill 4-Digit PIN |
|---|---|---|---|---|---|
No open 4-digit PIN reset requests right now. Crew can request a reset from /login?person=<code> at the kiosk. | |||||

OneOps